This Marketing Communication Consent (the "Consent") explains the scope and the method of the optional consent you need to give to receive promotional messages — such as promotions, recommendations, and event invitations — separately from the transactional and operational notifications that you must receive under your service agreement, when you use GearBid operated by Advanced Civil Construction & Engineering Co., Ltd. (the "Company"). Following the explicit consent principle required by Section 19 of Thailand's Personal Data Protection Act (PDPA), we separate this Consent as its own item so that you can decide whether to opt in based on adequate information. For the general personal data processing principles that apply when we send you marketing messages, please also see the Privacy Policy.
1. Channels
Under this Consent, we may send you messages through the following channels:
- Service notifications: We send notifications that are essential to your use of the service — such as admin approvals, new RFQ (Request for Quotation) events, bid results, and contract progress — over channels such as email and SMS. These transactional and operational notifications are outside the scope of this Consent; they are sent based on the service agreement and are not subject to this Consent. This Consent only covers purely promotional messages, such as new-feature recommendations, discount campaigns, and event invitations.
- Email: We may send periodic or one-off emails such as product updates, newsletters, industry news, and event invitations.
- SMS: We may send text messages in limited situations, such as one-off promotions, time-limited events, and prize-draw results.
We only use the contact information you registered at sign-up or through service settings. We do not transfer or sell your contact information to third parties or share it with ad networks without separate permission.
2. Message Content
Messages sent to users who check this Consent fall into the following categories:
- New RFQ matching recommendations: We select and recommend new RFQs you may find interesting based on signals such as your industry, region, and equipment type. This promotional content is meant to help you catch useful opportunities without having to check the listing each time.
- Feature update announcements: We regularly share news about new releases, improvements, and beta-test invitations related to the service.
- Promotion, discount, and event notices: We inform you about service fee discounts, new-user promotions, partner campaigns, and webinar or offline event invitations.
- Survey and feedback requests: We use these messages for improvement surveys, interview requests, and satisfaction reviews.
Before starting a new type of advertising outside these categories, we will revise this policy, notify you in advance, and obtain re-consent where necessary.
3. This Consent Is Optional
This Consent is optional. Declining or later withdrawing it does not in any way restrict your use of GearBid. We do not require this Consent as a condition of sign-up or service use, and we do not differentiate fees, service fees, or feature access based on whether you give this Consent.
This Consent is designed to meet the explicit consent standard required by PDPA §19. We only send marketing messages when you have expressed your intent to opt in through an active action such as ticking a checkbox, toggling a switch, or pressing a button. We never pre-check the box or bundle this Consent into another agreement.
Even if you do not check this Consent, we will continue to send the following notices that are unavoidable for operating the service:
- System messages: Account security, login alerts, and important transaction status changes (bid acceptance, contract conclusion, etc.).
- Policy change notices: Material amendments to the Terms of Service, the Privacy Policy, this Consent, and other key policies.
- Security notices: Personal data breaches or incidents, urgent maintenance, and mandatory legal notices.
4. How to Withdraw Consent
You can withdraw this Consent at any time through one of the following routes. After withdrawal, promotional messages will no longer be sent.
- User Settings page → "Marketing communication settings" toggle: This is the default in-service route we plan to provide, and this policy ensures that route will actually be available. After signing in, you will be able to adjust receipt settings per channel (email, SMS) individually.
- Email unsubscribe link: Click the "unsubscribe" link at the bottom of a promotional email to stop receiving emails immediately.
- Written request: Send a request to contact@gearbid.io stating "withdraw marketing consent". We will verify your identity and process the request manually.
We will process withdrawals within 7 business days of receipt. Messages already queued for delivery before processing completes may still reach you; please understand that this is a technical limitation. Once processed, we will confirm the outcome by email or in-app notification.
If you still receive marketing messages after withdrawal, or have any question about the interpretation or handling of this Consent, please contact contact@gearbid.io. For details about the personal data processing involved (items collected, retention periods, third-party sharing, etc.), please also refer to the Privacy Policy. We keep both documents continuously up to date.